There may come a time when you need to reset your Storybutton, whether it's to troubleshoot an issue or prepare the device for a new user. Here's a simple step-by-step guide on how to reset your Storybutton.
Step 1: Plug In Before you can reset your Storybutton, you need to ensure that plugged into power or fully charged.
Step 2: Perform a hard restart Press and hold the Power Button (Top Left) and the Left Arrow (Top Center) buttons. The device will turn off and the screen will go black.
Step 3: Turn on the device Press and hold the Power Button and Storybutton will turn back on.
Step 4: Check functionality If your Storybutton is working properly, you are done. If not, continue to Step 5.
Step 5: Reset to default If your Storybutton is still not working properly, go to Settings and scroll down to "Reset to default". Then select and click "Yes". Select "No" for "Delete channel data".
Step 6: Reconnect Wifi After the device resets, it will prompt you to connect to Wifi. Select your Wifi Network and enter the password.
Remember, resetting your Storybutton should only be done if necessary, as it will remove all presonal settings and favorited episodes.
Comments
1 comment
I’m trying to find a fix for an issue that doesn’t seem to be listed in the troubleshooting section. Most of the shows on our storybutton do not have a picture associated with them - just a blue screen with a cloud. It is very confusing to figure out which show is which! How can I fix this?
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