Jim Jacob
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Activity overview
Latest activity by Jim Jacob-
Jim Jacob created an article,
How To Scan Your QR Code
From your Storybutton player, go to settings (from the home carousel) and click the top MID number. You will see a QR code displayed on your Storybutton screen that you can scan with your Bttn+ App.
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Jim Jacob created an article,
How To Connect Your Player To Wifi
If your player is unable to connect to Wi-Fi or hasn't been set up yet, you will see the time flashing or actively flashing. VPN Turn off VPN software on your setup phone during the setup process. ...
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Jim Jacob commented,
Official comment Hey Meghan Something doesn’t sound right about that. Apologies about the pun. Can you fill out a ticket at the link below so that we can get a replacement sent your way? https://support.storybutt...
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Jim Jacob created an article,
Timeout Error
If it shows the ‘timeout’ error, it could be network related issue. Suggest to look at the followings: 1) Please take the radio next to the WiFi router and see if it works fine. If it works, then p...
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Jim Jacob commented,
Official comment HelloSounds like you may not have received our email we sent out on July 22. Here is the email: HelloThank you for your order. We are still waiting for our first container of Storybuttons to arrive...
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Jim Jacob created an article,
Codec Error | What do I do when the screen or content freezes?
There may be times when the device's operation appears frozen. If an episode has been paused too long, it may have timed out. Return to the home screen and select a different episode to play. If ...
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Jim Jacob created an article,
Does Storybutton offer content in multiple languages?
Yes, Storybutton offers podcasts in both English and Spanish.
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Jim Jacob created an article,
How I we setup Storybutton?
Getting started is easy and simple with Storybutton. Open the box, plug in your Storybutton to charge, and press the ON button. You will be asked to connect to WiFi. Using the Scroll/Play button a...
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Jim Jacob created an article,
Does Storybutton have to be plugged into power for it to work?
No. Storybutton has an internal battery that will remain charged for up to 8 hours of play time.
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Jim Jacob created an article,
What type of content is available in the Storybutton Library?
In the Storybutton Carousel, you will find audio dramas, audiobooks, bedtime stories, educational content, historical stories, pets & animal content, and more. The library is full of great optio...